Privacy Policy

1 Introduction

ffbb77 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every player and visitor who uses the ffbb77 online gaming and cricket betting platform at ffbb77.app. This Privacy Policy describes the personal information we collect, the purposes for which we use it, the third parties with whom we may share it, the security measures we apply to protect it, and the rights you hold in relation to it.

This policy applies to all individuals who interact with the ffbb77 platform in any capacity, including registered account holders, prospective players, and visitors who browse the Platform without creating an account. It covers data collected through the website, mobile browser access, and any communication channels — including live chat and email — operated by ffbb77.

We review and update this Privacy Policy periodically to reflect changes in our practices, technology, and applicable legal requirements. The effective date of the current version is stated at the top of this page. Material changes will be communicated to registered players via email or an in-platform notification prior to taking effect.

2 Personal Data We Collect

The categories of personal data ffbb77 collects are set out in the table below. We collect only what is reasonably necessary to fulfil the stated purpose.

We do not knowingly collect special categories of personal data as defined under applicable data protection law — including data revealing racial or ethnic origin, religious beliefs, political opinions, trade union membership, health data, or biometric data — unless explicitly required for age verification or legal compliance purposes and with your express consent.

3 How We Collect Your Data

ffbb77 collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or responding to a promotional offer.
• Automated technologies: Technical and usage data collected automatically when you browse the Platform, including through cookies, server logs, and similar tracking technologies. See Section 7 for details on our cookie practices.
• Third-party sources: Identity and fraud-screening data from KYC verification service providers; payment confirmation data from bKash, Nagad, Rocket, Upay, and banking partners; game session data from licensed game providers such as Pragmatic Play, Evolution Gaming, and Spribe.
• Public sources: Publicly available information used to verify your identity or assess fraud risk, where lawfully permitted.

4 Legal Basis for Processing

ffbb77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to enter into and perform our contract with you, including operating your account, processing transactions, and delivering gaming services.
• Legal obligation: Processing necessary to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, know-your-customer (KYC) verification, and financial record-keeping requirements.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud detection and prevention, platform security, IT system management, business analytics, and service improvement — provided those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for the delivery of marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 How We Use Your Personal Data

ffbb77 uses the personal data we collect for the following purposes:

• To create, verify, and manage your ffbb77 player account.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks, and to maintain accurate financial records of all transactions.
• To verify your identity and age (18+) through our KYC process, and to satisfy our anti-money laundering obligations.
• To deliver casino games, live dealer tables, sports betting markets, and all other platform features to which you have access as a registered player.
• To detect, investigate, and prevent fraud, account compromise, collusion, and other forms of prohibited conduct as described in our Terms & Conditions.
• To administer bonuses, promotions, and loyalty programmes for which you are eligible.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling, and to apply the self-exclusion, deposit limit, or cooling-off tools that you have activated.
• To respond to your support queries, complaints, and dispute resolution requests in a timely and effective manner.
• To send you transactional communications — including deposit confirmations, withdrawal notifications, and account security alerts — that are essential to the operation of your account. These communications are not marketing and cannot be opted out of while your account remains active.
• To send you promotional and marketing communications about new games, bonuses, and offers, where you have consented to receive such communications.
• To analyse usage patterns and improve the performance, security, and user experience of the ffbb77 platform.
• To comply with our legal obligations and cooperate with law enforcement, regulatory authorities, or courts where required by applicable law.

6 Data Sharing & Disclosure

6.1 Service Providers

We share personal data with carefully selected third-party service providers who assist us in delivering the ffbb77 platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other banking partners — for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services that assist us in verifying identity documents and screening against sanctions lists.
• Game providers: Licensed studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who receive session data necessary to deliver and certify game outcomes.
• IT infrastructure providers: Cloud hosting, content delivery, and cybersecurity vendors who process technical data to keep the Platform online and secure.
• Analytics providers: Services that help us understand aggregated platform usage patterns. Analytics data is processed in anonymised or pseudonymised form wherever possible.

All third-party service providers engaged by ffbb77 are bound by contractual data processing obligations that require them to process your data only for the specified purpose, to apply appropriate security measures, and not to retain data beyond what is required for that purpose.

6.2 Legal and Regulatory Disclosures

ffbb77 may disclose your personal data to law enforcement agencies, regulatory authorities, financial intelligence units, or courts where we are legally required to do so, or where such disclosure is necessary to protect the rights, property, or safety of ffbb77, our players, or the public. We will inform you of any such disclosure to the extent permitted by law.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the business assets of ffbb77, personal data held by ffbb77 may be transferred to the acquiring entity as part of that transaction. You will be notified in advance of any such transfer if it results in a material change to how your data is processed.

6.4 No Sale of Personal Data

ffbb77 does not sell, rent, or otherwise trade your personal data to third-party advertisers, data brokers, or marketing companies. Data shared with partners is limited to what is strictly necessary for the performance of the service they provide.

7 Cookies & Tracking Technologies

ffbb77 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the Platform. Cookies are small text files stored on your device that allow us to recognise your browser and remember information about your session.

The types of cookies used on the ffbb77 platform are as follows:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. These cannot be disabled.
• Functional cookies: Remember your preferences (such as language settings and account display options) to improve your experience. Disabling these may affect Platform functionality.
• Analytics cookies: Collect anonymised data about how you interact with the Platform — such as pages visited and time spent — to help us improve our services.
• Marketing cookies: Used to deliver personalised promotional content based on your interests and browsing behaviour. These are only activated with your explicit consent.

You may manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may impair some features of the ffbb77 platform, including account login functionality. Your consent to non-essential cookies is requested when you first visit the Platform and can be updated at any time.

8 Data Security

ffbb77 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the ffbb77 servers.
• Encryption of sensitive data at rest, including stored payment method identifiers and identity document images.
• Role-based access controls ensuring that personal data is accessible only to authorised personnel who require it to perform their job functions.
• Regular penetration testing and security audits conducted by independent cybersecurity specialists.
• Multi-factor authentication for administrative access to systems that hold personal data.
• Continuous monitoring of network traffic and system logs for anomalous activity indicative of a breach or intrusion attempt.
• A documented incident response procedure for identifying, containing, and notifying affected individuals of any personal data breach in a timely manner.

Despite these measures, no internet-based platform can guarantee absolute security. You are responsible for keeping your ffbb77 login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

9 Data Retention

ffbb77 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention guidelines apply:

• Active account data: Retained for the duration of your account relationship with ffbb77, plus a post-closure period as described below.
• Financial and transaction records: Retained for a minimum of five (5) years following the date of the transaction, in compliance with standard financial record-keeping obligations.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the most recent KYC review, whichever is later.
• Gaming activity records: Retained for a minimum of three (3) years for the purpose of dispute resolution and responsible gaming monitoring.
• Support and communication records: Retained for three (3) years from the date of the interaction.
• Marketing preference records: Retained for the duration of your account relationship and for one (1) year following account closure as evidence of consent.
• Technical and usage data: Retained in anonymised or aggregated form for analytical purposes; identifiable technical data is deleted after thirteen (13) months.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures.

10 Your Privacy Rights

As an ffbb77 player, you hold the following rights in relation to your personal data. You may exercise any of these rights by contacting our support team via live chat or by emailing [email protected]:

• Right of access: You may request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records.
• Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is contested.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format for transfer to another service provider, where technically feasible.
• Right to object: You may object to our processing of your personal data on grounds of legitimate interests, or to the use of your data for direct marketing purposes.
• Right to withdraw consent: Where we process your data based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

We will respond to all valid data subject requests within thirty (30) calendar days of receipt. In complex cases we may extend this period by a further sixty (60) days, in which case we will notify you within the initial thirty-day window and explain the reason for the extension.

11 Children's Privacy

The ffbb77 platform is intended exclusively for adults aged 18 years and over. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 18. Age verification is conducted as part of the account registration and KYC process to enforce this restriction.

If ffbb77 becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately, the associated account will be closed, and any funds held in that account will be returned to the payment method used for the most recent deposit, subject to verification. If you believe that a minor has registered an account on the ffbb77 platform, please contact us immediately via live chat or email so that we can take prompt action.

12 Third-Party Links

The ffbb77 platform may reference the names of third-party services — such as bKash, Nagad, Rocket, Pragmatic Play, and Evolution Gaming — in the context of explaining available payment methods and game providers. These are referenced for informational purposes only.

ffbb77 does not include outbound hyperlinks to external websites within the body of this Privacy Policy or elsewhere on the Platform, except as expressly required to provide the service. Where a third-party service is used, that provider's own privacy policy governs the processing of any data you submit directly to them. ffbb77 is not responsible for the privacy practices of third-party service providers beyond the contractual obligations described in Section 6.

13 Updates to This Privacy Policy

ffbb77 reserves the right to amend, update, or replace this Privacy Policy at any time. All changes will be published on this page with an updated effective date. Where changes are material — meaning they significantly affect your rights or how we use your personal data — we will provide advance notice to registered players via email and/or an in-platform notification at least fourteen (14) days prior to the changes taking effect.

Your continued use of the ffbb77 platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not accept the revised policy, you should discontinue your use of the platform and request account closure in accordance with the Account Closure section of our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how ffbb77 protects your personal data. Historical versions of this policy are available on request from our support team.

14 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way ffbb77 handles your personal data, please do not hesitate to get in touch. We take all privacy-related enquiries seriously and will respond promptly.

Please note that for security purposes, ffbb77 support agents will never ask for your account password, full payment credentials, or your identity document PIN. If you receive any communication purporting to be from ffbb77 that requests such information, please report it to us immediately.