Terms & Conditions

1 Introduction

These Terms & Conditions ("Terms") govern your access to and use of the ffbb77 online gaming and sports betting platform, accessible at ffbb77.app ("the Platform", "ffbb77", "we", "us", "our"). The Platform provides online casino games, live dealer tables, sports betting markets including cricket, and associated services to registered players in Bangladesh.

These Terms apply to all users of the Platform, including registered account holders, visitors, and any person who interacts with any part of the ffbb77 service. By using the Platform in any capacity, you represent that you are at least 18 years of age, that you are legally permitted to participate in online gambling activities in your jurisdiction, and that you accept these Terms without reservation.

ffbb77 reserves the right to update, modify, or replace these Terms at any time. The most current version of these Terms will always be published on this page with the effective date noted at the top. Continued use of the Platform following any revision constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2 Eligibility

Use of the ffbb77 Platform is restricted to individuals who satisfy all of the following eligibility criteria:

• You must be at least 18 years of age. ffbb77 does not permit persons under the age of 18 to register or participate in any gaming or betting activity on the Platform. Age verification documents will be requested during the registration or withdrawal process.
• You must be accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited by applicable local law. It is your sole responsibility to ensure that your use of the Platform complies with the laws of your jurisdiction.
• You must not be accessing the Platform as an agent, employee, contractor, or representative of ffbb77 or any of its affiliated companies, subsidiaries, or game provider partners.
• You must not be self-excluded from any gambling platform or operating under any court, regulatory, or institutional order that restricts your participation in gambling activities.
• You must be a natural person. Corporate entities, trusts, partnerships, and other legal entities may not register accounts on the Platform.

ffbb77 reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory evidence within a reasonable period may result in account suspension and the withholding of pending withdrawals pending investigation.

3 Account Registration

3.1 Single Account Policy

Each individual may hold only one registered account on the ffbb77 Platform. Opening multiple accounts, whether under the same or different personal details, constitutes a material breach of these Terms. Where duplicate accounts are identified, ffbb77 reserves the right to close all associated accounts, void all pending bets, and forfeit all balances without notice.

3.2 Accurate Information

You are required to provide accurate, complete, and truthful information during the registration process, including your full legal name, date of birth, residential address, contact number, and email address. You must update this information promptly if it changes. ffbb77 may refuse registration or suspend an account where provided information is found to be false, misleading, or incomplete.

3.3 Account Credentials

You are solely responsible for maintaining the confidentiality of your ffbb77 username and password. You must not share your login credentials with any other person. All transactions, bets, and activity conducted through your account while you are logged in will be attributed to you. If you suspect that your account has been accessed without your authorisation, you must notify ffbb77 immediately via the live chat support channel.

3.4 Know Your Customer (KYC) Verification

ffbb77 operates a mandatory KYC verification process. You may be required to submit government-issued photo identification (such as a National Identity Card or passport), proof of address, and proof of ownership of the payment method used to deposit. Accounts that have not completed KYC verification may have withdrawal functionality restricted until verification is satisfactorily completed.

4 Deposits & Withdrawals

4.1 Accepted Payment Methods

ffbb77 currently accepts deposits and processes withdrawals via the following payment methods available in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. The availability of specific payment methods may change from time to time. ffbb77 does not accept deposits from payment methods belonging to third parties.

4.2 Minimum and Maximum Amounts

• Minimum deposit: ৳500 per transaction.
• Maximum deposit: Subject to the limits applicable to your chosen payment method and any account-level limits set by ffbb77.
• Minimum withdrawal: ৳1,000 per request.
• Maximum withdrawal: Subject to method-specific daily and monthly limits as published in the Payments section of the Platform.

4.3 Withdrawal Processing

Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to KYC verification requirements. Standard processing times are as follows: bKash and Nagad withdrawals are typically completed within 1–6 hours; bank transfers may take 1–3 business days. These timescales are indicative and not guaranteed. ffbb77 will not be liable for delays attributable to the payment service provider.

4.4 Currency

All transactions on the ffbb77 Platform are denominated in Bangladeshi Taka (BDT / ৳). ffbb77 does not facilitate multi-currency accounts. Any currency conversion that may occur at the payment provider level is subject to the provider's own terms and exchange rates.

4.5 Fraudulent Transactions

Any deposit identified as fraudulent, subject to a chargeback request, or made using a compromised payment instrument will result in immediate account suspension, forfeiture of associated winnings, and referral to relevant authorities where appropriate. ffbb77 cooperates fully with financial institutions and law enforcement agencies in the investigation of suspected financial fraud.

5 Bonuses & Promotions

5.1 General Bonus Terms

ffbb77 may offer promotional bonuses, free bet credits, deposit match offers, cashback, and other incentives to registered players from time to time. All such offers are subject to the specific terms and conditions published alongside the offer, including but not limited to wagering requirements, eligible games, minimum qualifying deposit amounts, and expiry dates.

5.2 Wagering Requirements

Bonus funds must be wagered a specified number of times before any associated winnings may be withdrawn as cash. The applicable wagering multiplier and the list of games that contribute to wagering will be stated clearly in the individual promotion's terms. Not all games contribute equally — live casino games and certain slot titles may contribute at a reduced rate or not at all.

5.3 Bonus Expiry

Any bonus credited to your account that remains unused or for which wagering requirements have not been met within the stated validity period will be removed from your account automatically upon expiry. No compensation will be provided for expired bonuses.

5.4 Abuse of Promotions

ffbb77 reserves the right to withdraw any bonus offer, void bonus-derived winnings, and suspend an account where there is evidence of bonus abuse, systematic exploitation of promotional terms, or participation by individuals using multiple accounts or coordinating with other players to take advantage of offers in a manner inconsistent with genuine recreational play.

5.5 Withdrawal of Bonus Funds

Only one bonus may be active at any given time. A player may decline a bonus at the time of offer. Once a bonus has been credited to an account, it may not be reversed unless the entire bonus balance and any associated wagering-in-progress amount is forfeited at the player's written request via support.

6 Betting Rules

6.1 Bet Acceptance

All bets placed on the ffbb77 Platform are subject to acceptance by ffbb77. ffbb77 reserves the right to refuse, limit, or void any bet at its absolute discretion, including bets placed after an event outcome has become known, bets placed on markets subsequently found to have been mispriced, and bets placed in suspected breach of these Terms.

6.2 Cricket and Sports Betting

Sports betting markets, including BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers series, are governed by the specific sport and market rules published in the Sports Betting Rules section of the Platform. In the event of any ambiguity, the sport-specific rules shall take precedence over these general Terms. Void bets will be settled at odds of 1.00 (stake returned).

6.3 Casino Games

Casino game outcomes are determined by certified Random Number Generators (RNG) in the case of digital games, and by human dealers operating under live streaming conditions in the case of Evolution Gaming, Ezugi, and other live provider tables. Return to Player (RTP) percentages for all games are disclosed within each game's information panel. ffbb77 does not modify the RTP or outcome parameters of any certified third-party game.

6.4 Technical Errors

In the event of a technical malfunction, system error, or connectivity failure during the course of a bet or game session, ffbb77 will investigate using its server-side logs. Where a game round cannot be completed and its outcome verified from server records, the stake for that round will be returned to the player's account. ffbb77 will not honour winnings that arise as a direct result of a software malfunction or error.

7 Prohibited Conduct

The following activities are strictly prohibited on the ffbb77 Platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of balances, and may result in referral to law enforcement authorities:

• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market.
• Use of automated software: Deploying bots, scripts, AI-assisted decision tools, or any automated system to place bets or interact with the Platform without human input in real time.
• Exploitation of errors: Deliberately exploiting pricing errors, software bugs, or system malfunctions to generate profit.
• Money laundering: Using the Platform to deposit, transfer, or withdraw funds derived from illegal activity, or to obscure the origin of funds through gaming activity.
• Fraudulent chargebacks: Filing a chargeback or payment dispute with your payment provider in relation to a genuine deposit made to your ffbb77 account.
• Identity fraud: Registering under a false name, using another person's identity, or providing forged documents during KYC verification.
• Underage gambling: Attempting to register or use the Platform if you are under 18 years of age, or facilitating access by a person under 18.
• Harassment: Directing abusive, threatening, or offensive communication toward ffbb77 support staff or other players via any channel.

8 Intellectual Property

All content published on the ffbb77 Platform, including but not limited to text, graphics, logos, game interfaces, software code, data compilations, and user interface design, is the property of ffbb77 or its content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your own personal recreational purposes only.

You may not copy, reproduce, republish, upload, post, transmit, resell, or distribute any content from the Platform without the prior written consent of ffbb77. Any unauthorised use of Platform content may result in account termination and may expose you to legal liability.

Game content — including titles, graphics, soundtracks, and mechanics — remains the intellectual property of the respective game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and is licensed to ffbb77 for display on the Platform. ffbb77 makes no claim of ownership over third-party game content.

9 Privacy & Data

ffbb77 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at ffbb77.app/privacy-policy. By using the Platform, you consent to the collection and use of your data as described in the Privacy Policy. The Privacy Policy forms part of these Terms and should be read in conjunction with them.

In summary, ffbb77 collects personal information necessary to operate the Platform, verify player identity, process payments, prevent fraud, and comply with applicable legal obligations. We do not sell personal data to third parties. Data is retained for the periods required by applicable law and our internal data governance policy.

10 Limitation of Liability

To the fullest extent permitted by applicable law, ffbb77 and its officers, directors, employees, and service providers shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or opportunity arising from your use of or inability to use the Platform.
• Any indirect, incidental, special, consequential, or punitive damages, even if ffbb77 has been advised of the possibility of such damages.
• Loss or damage arising from internet connectivity failures, hardware failures, or disruptions to third-party payment services outside ffbb77's reasonable control.
• The accuracy, completeness, or suitability for purpose of any information published on the Platform, including odds, statistics, and game information.

ffbb77's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your ffbb77 account in the twelve (12) calendar months preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude ffbb77's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

11 Responsible Gaming

ffbb77 is committed to promoting responsible gambling. We provide the following tools to all registered players, accessible directly from the account settings panel:

• Deposit limits: Set daily, weekly, or monthly maximum deposit amounts.
• Session reminders: Receive notifications after a set duration of continuous play.
• Cooling-off periods: Temporarily restrict access to your account for a defined period.
• Self-exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and are irreversible for the selected duration.

If you believe your gambling is causing you financial, emotional, or social harm, we encourage you to contact our 24/7 support team via live chat, visit the Responsible Gaming section of the Platform, or seek independent assistance from a recognised problem gambling support organisation.

ffbb77 strictly enforces the 18+ age restriction and will suspend any account where there is reasonable suspicion that the account holder is under the legal age. Gambling should be an enjoyable form of entertainment. Please set limits and play within your means.

12 Account Closure & Termination

12.1 Closure by Player

You may request the closure of your ffbb77 account at any time by contacting our support team via live chat. Upon closure, any real-money balance remaining in your account (after deduction of any bonus funds that have not met wagering requirements) will be refunded to your registered payment method, subject to completion of any outstanding KYC requirements.

12.2 Closure by ffbb77

ffbb77 reserves the right to suspend, restrict, or permanently close any account, with or without prior notice, where:

• A breach of these Terms has occurred or is suspected.
• Fraudulent, collusive, or illegal activity is detected or suspected.
• The player is found to be ineligible under Section 2 of these Terms.
• ffbb77 is required to do so by applicable law, regulatory guidance, or court order.
• Continued operation of the account poses a risk to the integrity of the Platform or the interests of other players.

Where an account is closed by ffbb77 due to a breach of these Terms, any balance associated with the breach may be forfeited. ffbb77 will provide written notice via the registered email address where legally required to do so.

13 Amendments to These Terms

ffbb77 may amend, revise, or replace these Terms at any time. Where changes are material, ffbb77 will provide reasonable notice by publishing the updated Terms on this page and updating the "Last Updated" date shown at the top of the document. In some circumstances, ffbb77 may also notify registered players via email or an in-platform notification.

Your continued use of the Platform following the publication of any amended Terms constitutes your acceptance of those amendments. If you do not accept the amended Terms, you must cease using the Platform and request account closure in accordance with Section 12.1.

14 Governing Law & Disputes

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. ffbb77 operates as an online gaming platform and makes no representation that the services described herein are appropriate or available for use in any specific jurisdiction beyond those for which the Platform is designed.

In the event of any dispute between you and ffbb77 relating to your account, a transaction, a bet settlement, or the application of these Terms, you should first contact our support team via live chat or by emailing [email protected]. ffbb77 will endeavour to resolve all disputes in good faith within a reasonable timeframe. Where a dispute cannot be resolved through direct communication, ffbb77 may refer the matter to an independent adjudicator.

Any dispute that proceeds to formal legal proceedings shall be subject to the exclusive jurisdiction of the courts applicable to the entity operating the Platform. You waive any right to participate in a class-action lawsuit or class-wide arbitration against ffbb77.

15 Contact Information

If you have any questions about these Terms & Conditions, wish to make a complaint, or need assistance with your ffbb77 account, you may contact us through the following channels:

Please do not share your account password, full payment card number, or other sensitive credentials with any ffbb77 support agent. Legitimate support staff will never request your password.